Hi,
we are a german software company offering different solutions for nonprofit organisations. One of our solutions is GRUEN spendino, which is a browser based Saas for small npo/ngo to create own donation forms and include them into their websites. This is done by inserting a HTML-snippet like “<script src="https://api.spendino.de/admanager/forms/display/nnn"></script>” on the organisation website.
We discovered actually that Adblock Plus is blocking our forms since one of the last updates. Can you please add our domain to the whitelist or something like that? You can see an example on our company site (sorry, only in german) https://www.gruen.net/spendino/online-spendenformulare/features/live-ansehen/
I’m looking forward to your answer. Thanks in advance, Ralph
It's complicated.
The filter blocking your api is /admanager/*$~object
Possible solutions:
1. on your side, fast, best fix => just rename /admanager/ folder (and ... sure, you have to work with your partner sites to rename the same api in their piece of code)
2.
on easylist side (if easylist authors decide to fix it ..)
The second filter should know all the domains where your api is used. Without the domains some malicious dev could use the exception filter to whitelist some nasty script.
Well then the problem is a really big one. We sell this software for a couple of years, our customers put in these snippets on their own in their and every other website / domain, they like.
So we can change our URL only for future use and will check to do so. But the blocking of our forms just started two weeks ago and all of our customers are running into trouble... can't you add our domain as trustworthy? We can deliver legal information regarding our business if needed...
Thx, Ralph
As I said, the first filter is ok (whitelisting api on the same domain of the api).
The second is the problem: nobody will whitelist that api not indicating the domains were is used (a malicious site will use the same name of your api just to put inside nasty code).
Changing the url will fix this issue for the future (until another magic word kills it ) but won't help for the hundreds of existing customers. And as mentioned above, this blocking started suddenly a few weeks ago, so the last years, we had no problem with this url...
we had the same topic with another ad blocker and they solved it by adding our domain api.spendino.de. Why exactly isn't this an option for Easylist? I can't imagine (sorry I'm not that technical) how this can be misused from someone else...
Our customers integrate the snippet shown above in their website. These sites are under the customer domains which can be hosted in any hosting provider on the world or on own customer servers. There are all scenarios possible and surely a lot of them reality. We simply don't know these scenarios because they aren't of any relevance for our product...
The api itself is always hosted in our datacenter, it's a SaaS solution, so no hosting or installations on premise...So the only constant is our URL including the domain api.spendino.de...
Our customers integrate the snippet shown above in their website. These sites are under the customer domains which can be hosted in any hosting provider on the world or on own customer servers.
Email them about updating the link and update it on your side. You will have to do this now or later, you're only delaying the inevitable.
Ok, so if we were whitelisted already, can you then simply undo the deleting? As I understand it right, there was no concrete reason for deleting our entry...
Good to hear and thanks for your and fanboys support!
Do you have any experience, how long it will take, until this change is published through the different softwares? I don't want to nail you on a date, just to get a feeling for our external communication...
Hi all,
I checked the result today and our forms are still blocked. After manually updating uBlock, which seems to work, and clearing the cache, it is still blocking the form.
) but won't help for the hundreds of existing customers. And as mentioned above, this blocking started suddenly a few weeks ago, so the last years, we had no problem with this url...
