belloflostsouls.net

This is where you should report issues arising from the subscription filters.
Locked
Acheronos
New Member
New Member
Posts: 5
Joined: Wed May 16, 2018 3:01 am

belloflostsouls.net

Post by Acheronos »

In the past week or two I've noticed while visiting belloflostsouls.net that articles would show comment counts but upon opening the articles the comment sections would not load. After verifying with other users that they were still seeing comments I recently contacted Adblock to troubleshoot the issue as it was only affecting my Chrome browser with Adblock installed. While troubleshooting they had me unsubscribe from each filter one at a time to establish if any singular filter was creating the issue. There was no effect on the issue with any other filter than Easylist which when disabled allowed the comments to load, along with a number of ads on the page. This post is being made as per the instructions within their troubleshooting guide to report the issue.

For example: http://www.belloflostsouls.net/2018/05/40k-tactics-khorne-daemons-overview.html

When Easylist is enabled, the comments section does not load. When disabled the comments section will load.

Browser: Chrome Version 66.0.3359.181 (Official Build) (64-bit)
Adblock version: 3.29.3
User avatar
smed79
Liste AR/FR Author
Liste AR/FR Author
Posts: 15839
Joined: Sun Jan 17, 2010 4:00 am
Location: EasyList Forum

Post by smed79 »

Acheronos wrote:the comment sections would not load
Disqus comments load fine here, tested Adblock Plus, AdBlock and uBo.

You could test in a clean profile.
This post is being made as per the instructions within their troubleshooting guide to report the issue.
[mention]rhanajoy[/mention] Can you reproduce the issue?
•► Read RULES / Use forum Search
••► Don't post clickable links
•••►Upload screenshots at imgbb.com
Acheronos
New Member
New Member
Posts: 5
Joined: Wed May 16, 2018 3:01 am

Post by Acheronos »

Removed Adblock extention and all related files from Chrome. Reinstalled Adblock Extention with basic settings. Comments section still does not load.
User avatar
smed79
Liste AR/FR Author
Liste AR/FR Author
Posts: 15839
Joined: Sun Jan 17, 2010 4:00 am
Location: EasyList Forum

Post by smed79 »

Test in a portable version of Google Chrome with ONLY Adblock Plus installed.
•► Read RULES / Use forum Search
••► Don't post clickable links
•••►Upload screenshots at imgbb.com
Acheronos
New Member
New Member
Posts: 5
Joined: Wed May 16, 2018 3:01 am

Post by Acheronos »

As instructed installed portable version of Google Chrome with only Adblock Plus. Issue persists.

https://image.ibb.co/c15aoy/chromeportable_easylist.png
User avatar
smed79
Liste AR/FR Author
Liste AR/FR Author
Posts: 15839
Joined: Sun Jan 17, 2010 4:00 am
Location: EasyList Forum

Post by smed79 »

Post screenshots of the blocked items list.
Find the instructions here https://adblockplus.org/forum/viewtopic ... 10&t=43791
•► Read RULES / Use forum Search
••► Don't post clickable links
•••►Upload screenshots at imgbb.com
Acheronos
New Member
New Member
Posts: 5
Joined: Wed May 16, 2018 3:01 am

Post by Acheronos »

Blocked List: https://image.ibb.co/b5zMvd/chrome_portable_blocked.png

Huh, atleast the comment section loads while looking at the blocked list, though not when it is closed.
rhanajoy
AdBlock Community Manager
AdBlock Community Manager
Posts: 292
Joined: Fri Jul 03, 2015 10:40 am

Post by rhanajoy »

[mention]smed79[/mention] The comments load fine for me with EasyList enabled in Chrome.
Rhana
AdBlock Community Manager

Posting on behalf of AdBlock (not ABP), when users come to us first and we have some reason to get involved with the discussion. http://help.getadblock.com
Acheronos
New Member
New Member
Posts: 5
Joined: Wed May 16, 2018 3:01 am

Post by Acheronos »

Per Rhana followed Chrome troubleshooting guide, prior to reinstalling Chrome as instructed by the last step in the guide I ran CCleaner as well as manually removed all remaining registry files associated with Chrome. Did not re-sync Chrome after the reinstall and comments continued not to load.

Per Rhana instaledl Firefox, then AdBlock for Firefox, making all AdBlock settings the same as they are in Chrome. Comments continued not to load. Additionally disabled all filters and tried them each one at a time. Comments will not load when Easylist and Easylist Lite are enabled. Comments will load with any other filter on its own or in any combination that does not include Easylist or Easylist Lite when using Firefox with Adblock.
Locked