Microsoft offers free support for Vista SP1 installs

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The Masked Marauder
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Microsoft offers free support for Vista SP1 installs

Post by The Masked Marauder » Tue Mar 25, 2008 6:52 pm

"We are offering free-of-charge support to anyone who is having issues installing Windows Vista SP1," Microsoft blogger Brandon Le Blanc said.

Unlimited installation and compatibility support is available at no charge until March 18, 2009, according to the Microsoft Service Pack 1 support site.

There are three options available under the free support plan for U.S. users:
  • E-mail support -- will be answered within one business day.
  • Online chat -- has a current waiting time of around 40 minutes.
  • Call -- available only for users who have a software-assurance agreement, professional contract, TechNet subscription, or MSDN subscription, or for those who come under the Microsoft Partner Program. ... 35475.html

FYI -- The toll-free call-in number in the U.S. for Vista SP1 help is 1-866-234-6020.