"/track/click/

This is where you should report issues arising from the subscription filters.
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rsaris
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Joined: Tue Oct 30, 2018 11:54 am

"/track/click/

Post by rsaris »

I started to get reports that links in our emails were not working and in looking into it I noticed that when I disabled EasyList in adblock they seemed to work. I was wondering how I could debug what got our domain onto this list and what steps would be required to get off it.

Our domain is www.userinterviews.com

Thanks.
chris_galliano
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Joined: Tue Oct 30, 2018 2:11 pm

Post by chris_galliano »

This rule incorrectly blocked all links in emails sent via Mandrill

Code: Select all

/track/click/*$popup,third-party
greensky23
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Joined: Tue Oct 30, 2018 3:17 pm

Post by greensky23 »

EasyList is currently blocking any links set in emails via the email tool SendFox.com.

SendFox is an ESP (email service provider), like Mailchimp, Campaign Monitor, and similar.

SendFox links are structured as follows: https://sendfox.com/track/click/3o8944/1ydqo1

Tested on AdBlock Plus on macOS Chrome 71 beta. On click, it immediately opens the window/tab and then closes it.

When the EasyList filter is disabled, there are no issues. Also, when copy and pasting the link, there are no issues (even with EasyList enabled).

This is a standard email link that is redirected by SendFox. Similar to how Mailchimp, Campaign Monitor, and every other tool out there redirects links to measure open and click rate.

Thank you.
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smed79
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Joined: Sun Jan 17, 2010 4:00 am
Location: EasyList Forum

Post by smed79 »

•► Read RULES / Use forum Search
••► Don't post clickable links
•••►Upload screenshots at imgbb.com
greensky23
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Post by greensky23 »

Thank you, team. You're amazing. Appreciate the fast response.
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