smartsuppchat.com

[Michal_Smartlook]

Hello,
hopefully this is the right place to address our issue. We are a company developing 2 products, one of them is live chat for websites called Smartsupp and seems like it appeared on the list. Not sure why tbh. A lot of ppl don't see the live chat widget on sites that are using Smartsupp. Our customers are complaining about this. Would it be possible to remove us?

More info about us:

Code: Select all

www.smartsupp.com

We will appreciate any feedback.

Regards

Michal
Customer care manager

[intense]

Provide example sites using your product

Are you talking about smartsuppchat.com ?

[Michal_Smartlook]

Yes, that's the one.

Examples:

Code: Select all

http://www.bezrealitky.cz/
http://www.industrialgassprings.com/
http://www.oponeo.pl/

Our direct competitors are not on the list (Intercom etc.).

[intense]

fixed for uBo (ublock origin adblocker)
https://github.com/uBlockOrigin/uAssets ... b487aeca8d

for other adblockers wait for easyprivacy authors to decide what to do
@fanboy @Khrin

[Michal_Smartlook]

Thank you!

[Anna_Smartsupp]

Hello,
it seems Smartsupp is on the list again. We would like to ask you to unblock us again so our customers could use the chat without any problems.
We've found out that in default settings Smartsupp is not blocked, but if you choose some advanced filters eg easylist SS is blocked. In particular, it's about EasyPrivacy: https://imgur.com/zwdecPB.png
We will be glad for any feedback.
Thank you!

[intense]

It's still unblocked in ublock origin. It seems you use ublock scam (sold to AdBlock) and not ublock origin.