janrain.com

This is where you should report issues arising from the subscription filters.
Locked
timgasper
New Member
New Member
Posts: 1
Joined: Thu May 31, 2018 3:52 am

janrain.com

Post by timgasper »

Hi all,

I'm Tim Gasper, a product manager at Janrain -- we provide software that helps companies manage their website and mobile app login and registration experiences and help them securely host and manage customer data. Our customers include companies like Coca-Cola, Whole Foods, McDonalds, and many others.

We were recently added to the easyprivacy.txt list for "janrain.xyz" and "rpxnow.com" -- which are the domains that serve our code for the logins and registrations user experiences. Now end users that have ad blocking turned on are having issues logging in and registering on those websites.

We think we were added to the list because of the tracking code we enabled in early March to help us track user behavior for security purposes. On Thursday, April 12th we have removed this tracking code, and we will find an alternative approach to provide the security functionality.

Can we please formally request that janrain.xyz and rpxnow.com be removed from the list? Also I didn't see it on the list, but if janrain.com is on there, we'd like to request that be removed as well? That way our customer's registration and logins can start working again with end users that use ad blockers.

Best regards,
Tim Gasper
tim.gasper @ janrain.com
Locked