kbc.be

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ferente
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kbc.be

Post by ferente » Fri Feb 02, 2018 4:10 pm

Hi,

KBC is a Belgian bank and insurer that has clients all over the world.
We offer our clients several online banking applications depending on their needs.

Somewhere last year we encountered a first issue with one of our applications caused by a blacklisted file-pattern (/pb.min.*) from easylist.
Last month we were facing a new issue in another application for our enterprise customers after a new "general hide" rule (##[id*="ScriptRoot"]) was added.
Due to these issues, a lot of our customers were not able to use our online banking application for a significant amount of time as long as the adblock software was enabled.

The first time, we had to rename the blocked file to work around the blacklist pattern. This time however, elements would have to be renamed which would lead to breaking code changes.
Would it be possible to whitelist the following domains (since our organisation includes several companies with their own domain) to solve the issue for our clients and prevent any possible future ones, please?

Code: Select all

kbc.be
cbc.be
kbcbrussels.be
Thanks!

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fanboy
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Post by fanboy » Sun Feb 04, 2018 8:44 am

"ScriptRoot" is used by marketgid.com, "pb.min" is short for prebid script. Whats the issue?

ferente
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Post by ferente » Mon Feb 05, 2018 1:40 pm

By chance, each page in one of our online banking applications starts with a div "agfScriptRoot".
This div is hidden by AdBlock plugin causing none of the page's content to be shown on screen.

PB is short for "Private Banking" in our context.

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