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HubSpotMarco
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Post by HubSpotMarco » Tue Jan 02, 2018 11:51 am

The content blocked with https://github.com/easylist/easylist/co ... e0760f340a is too generic and is affecting every HubSpot user.

Would it be possible to block content only from that user? (`cta/default/189007`)

This issue is similar to what happened on the French list and was discussed here: viewtopic.php?f=91&t=39290&p=129157

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smed79
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Post by smed79 » Tue Jan 02, 2018 1:22 pm

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Post by HubSpotShay » Tue Jan 02, 2018 5:59 pm

Hi @smed79, @MonztA, wondering if you might be able to help us set correct expectations with our customers on this. This impact of this change is far more wide spread and damaging than the previous update to the French list. Any info you can provide is helpful. Thank you

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Post by smed79 » Tue Jan 02, 2018 7:47 pm

smed79 wrote:Be sure your customers do not host advert on your network...
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Post by HubSpotShay » Tue Jan 02, 2018 8:50 pm

@smed79, this is still the case, and something we're actively working on, but given that there are millions of these buttons out on the net, that customers have created over the past 8+ years, I'm sure you can appreciate that it is a slow process to audit and ensure that all usage of the tool is within reason. In addition to that, the example provided in the commit that introduced this issue (0d9c42b7ab) doesn't appear to have any usage of the tool that would be deemed an advertisement. If you can provide guidelines for what you deem an advertisement, that would definitely help use with the above audit, but in the meantime while we work on this investigation we'd appreciate if the other 99+% of customers are not impacted.

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Post by smed79 » Tue Jan 02, 2018 8:55 pm

Just wait an EasyList author see the thread and decide what to do.
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Post by gepot » Wed Jan 03, 2018 3:08 pm

I am administrator of epiuselabs.com, running on Hubspot. All of our call-to-action buttons are removed by EasyList, disabling much of the functionality on our site. We do not use CTAs as ads and cannot understand why all CTAs have been disabled in this list. This is far too broad and penalizes the majority of Hubspot users that use CTAs legitmately.

Please urgently remove Hubspot CTAs from the list to restore functionality to our (and likely millions of other) Hubspot sites. Please discuss correct specifications with Hubspot to determine what a CTA-based ad would look like (possibly an image based ad that links to an external site).

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Post by intense » Wed Jan 03, 2018 3:44 pm


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Post by HubSpotMarco » Wed Jan 03, 2018 3:54 pm

@intense thanks, reported on GitHub here https://github.com/easylist/easylist/issues/817

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Post by gswahhab » Wed Jan 03, 2018 4:04 pm

This is currently affecting over 100 websites we manage right now. Navigation elements, buttons and content are not showing, page elements are being broken. This is majorly affecting many businesses. Please help.

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Post by intense » Wed Jan 03, 2018 4:14 pm

Add your comments on the github issue (see above)

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Post by intense » Wed Jan 03, 2018 4:23 pm

Which of these filters are breaking your sites ?
https://github.com/easylist/easylist/co ... e0760f340a

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Post by intense » Wed Jan 03, 2018 4:48 pm

temporarily fixed for uBo (ublock origin)
https://github.com/uBlockOrigin/uAssets ... dab160dbee

one of you could test the fix ? (update your lists in uBo, especially the unbreak list)

(wait 5-10 minutes if still broken and update again)

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Post by HubSpotMarco » Wed Jan 03, 2018 4:49 pm

All of them are blocking HubSpot CTAs

This is an example hubspot CTA

Code: Select all

<!--HubSpot Call-to-Action Code -->
<span class="hs-cta-wrapper" id="hs-cta-wrapper-4160109d-ed40-403f-b416-9fbf80b844cb">
   <span class="hs-cta-node hs-cta-4160109d-ed40-403f-b416-9fbf80b844cb" id="hs-cta-4160109d-ed40-403f-b416-9fbf80b844cb">
      <!--[if lte IE 8]>
      <div id="hs-cta-ie-element"></div>
      <![endif]--><a href="https://cta-redirect.hubspot.com/cta/redirect/541586/4160109d-ed40-403f-b416-9fbf80b844cb"><img class="hs-cta-img" id="hs-cta-img-4160109d-ed40-403f-b416-9fbf80b844cb" style="border-width:0px;" src="https://no-cache.hubspot.com/cta/default/541586/4160109d-ed40-403f-b416-9fbf80b844cb.png" alt="Learn More"></a>
   </span>
   <script charset="utf-8" src="https://js.hscta.net/cta/current.js"></script><script type="text/javascript"> hbspt.cta.load(541586, '4160109d-ed40-403f-b416-9fbf80b844cb', {}); </script>
</span>
<!-- end HubSpot Call-to-Action Code -->
hs-cta-wrapper is the class of the element that wraps the whole CTA
hubspot.com/cta is the root domain for the fallback CTA image and link
hscta.net/cta/ is the root domain for the CTA embed script
cta-service-cms2.hubspot.com is the domain that is used by the embed script to download the CTA configuration

As it was done in viewtopic.php?f=91&t=39290&p=129157 by @smed79 blocking hubspot.com/cta/default/189007 and cta-service-cms2.hubspot.com/ctas/(.*)pid=189007&(.*) will stop loading CTA from user 189007.

Thanks,
Marco

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Post by intense » Wed Jan 03, 2018 4:58 pm

ok, updated in uBo, someone could test ?

all the filters in ublock origin to fix the issue

Code: Select all

||hubspot.com/cta/$third-party,badfilter
||hscta.net/cta/$third-party,badfilter
#@#.hs-cta-wrapper
||no-cache.hubspot.com/cta/default/189007/
||cta-service-cms2.hubspot.com/ctas/*pid=189007
||cta-service-cms2.hubspot.com^$third-party,badfilter
However, the users of ABP / AB, other adblockers will wait a fix in easylist list

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Post by HubSpotMarco » Wed Jan 03, 2018 5:10 pm

@intense I can see HubSpot CTA with uBo, thanks a lot for your help.

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Post by intense » Thu Jan 04, 2018 3:44 pm

If you want reporting your sites, do it only here:
https://github.com/easylist/easylist/issues/817

and you could recommend your users to use ublock origin (where the issue is fixed).

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Post by HubSpotShay » Fri Jan 05, 2018 11:52 am

Relevant to this thread, working with the customer referenced in the original commit that caused this issue, we have been able to remove the offending CTA, it has been completely deleted. Is there any information you can provide before the weekend so that we can set reasonable expectations with our customers around a resolution to this issue?

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Post by intense » Fri Jan 05, 2018 12:12 pm

@HubSpotShay as I said report directly on github

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Post by intense » Mon Jan 08, 2018 8:34 pm


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