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prezi.com

Posted: Tue Dec 19, 2017 12:03 am
by Proaxel
It seems uBo blocks some sort of log thingy that prezi.com uses every 10 seconds or so. When it is blocked, Prezi thinks you are not connected to the internet and it keeps you from using things that require an internet connection, such as uploading your own background image.

https://i.imgur.com/C5YBCo9.png

Re: prezi.com

Posted: Tue Dec 19, 2017 8:25 am
by intense
You should provide the steps to reproduce the issue and eventually (if needed) a test account.

Re: prezi.com

Posted: Sat Dec 23, 2017 11:06 pm
by Proaxel
There are no complicated reproduction steps. Simply go into edit mode on any Prezi Next, and notice the cloud status icon on the top left of the page is stuck on "reconnecting". It tries it every couple of seconds, you can see this in the number next to the uBlock icon and the log entries incrementing every few seconds. The connection status returns to normal the moment you disable the uBlock for the site. I haven't tried it on a normal Prezi but I imagine it's the same thing.

Re: prezi.com

Posted: Mon Jan 01, 2018 5:03 pm
by redfive
Confirmed this is also happening with myself. A free trial account can be used for this issue.

Reproduction Steps:
  1. Visit https://prezi.com/signup/standard
  2. Sign up for a free trial
  3. Create a new Prezi
  4. Observe in the top left corner the 'spinning' cloud icon
  5. Confirm in the uBo logs that log.prezi.com is being blocked

Re: prezi.com

Posted: Mon Jan 01, 2018 5:10 pm
by intense
eventually (if needed) a test account

Re: prezi.com

Posted: Tue Jan 02, 2018 8:06 pm
by redfive
It appears as though I cannot PM you due to the age of my account. Is there a problem with signing up for a free account on your end intense?

Re: prezi.com

Posted: Tue Jan 02, 2018 8:26 pm
by LanikSJ
Okay you can PM now please try that again. I've removed your account restrictions.

Re: prezi.com

Posted: Tue Jan 02, 2018 9:08 pm
by intense
yep, I tested it, that filter seems wrong. An easylist author has been notified (and I sent him your credentials, so ... wait until we get a positive response)

I'll fix the issue temporarily in uBo (unbreak list)

Re: prezi.com

Posted: Wed Jan 03, 2018 5:02 pm
by intense

Re: prezi.com

Posted: Wed Jan 03, 2018 5:23 pm
by redfive
Perfect! Thanks for the quick turn-around.

Confirmed fixed after purging cache and forcing the update.