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Snow
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nordvpn.net

Post by Snow » Fri Nov 24, 2017 8:27 am

Hello,

We've noticed that some important links we use were included into easylist blacklist databases

I'd like to ask if you could check your listings and remove all sites that might have been caught up and contains NordVPN mentioned in URL, as well as addresses with aff_c? element.

Reproducing the issue is simple: when anyone with ad-blocker activated tries to click on a link, like, for example, this one: https://go.nordvpn.net/aff_c?offer_id=51&aff_id=826&url_id=934 , page does not show up and gets automatically blocked.

Similar issues are happening when trying to open any link with go.nordvpn.net

We do not prompt any intrusive ads, these links are only used to gather our inside statistics. If there is any possibility of getting this issue escalated - please let me know whom should we contact to.

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Post by intense » Fri Nov 24, 2017 8:35 am

You need something like:

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@@||nordvpn.net/aff_c?$popup

Snow
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Post by Snow » Fri Nov 24, 2017 1:25 pm

intense wrote:
Fri Nov 24, 2017 8:35 am
You need something like:

Code: Select all

@@||nordvpn.net/aff_c?$popup
Could you please elaborate a bit on what could we do to get the issue resolved?

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Post by intense » Fri Nov 24, 2017 1:29 pm

Nothing on your side, an easylist author has been notified, so ...just wait a decision / commit.

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Post by intense » Fri Nov 24, 2017 6:59 pm


Snow
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Post by Snow » Fri Jan 12, 2018 11:47 am

Hi,

Problem re-appeared, issue is exactly the same as the last time. Element ff_c?offer_id is getting blocked, could someone whitelist it please?

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Post by intense » Fri Jan 12, 2018 3:24 pm

Could you modify your code ? Now it's about this filter
/aff_c?offer_id$popup

just rename offer in something else

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Post by Snow » Tue Jan 16, 2018 7:48 am

Modifying all affected links in our case is very complicated and will take a lot of time. As it is now, it damages our competitiveness as other players in the market are unaffected. Would it be possible to whitelist the element at least for a couple of months? In that time we would be able to switch to a different system and permanently solve the issue this way.

Any help would be greatly appreciated as this situation is very harmful for us.

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Post by intense » Tue Jan 16, 2018 11:51 am

an easylist author should see this thread

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Post by Snow » Fri Jan 19, 2018 6:19 am

I really don't want to bother, but maybe there are any news on the matter? Anything we could do?

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Post by intense » Fri Jan 19, 2018 7:18 am

well, all are volunteers .. so you have to wait

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Post by fanboy » Fri Jan 19, 2018 9:31 pm

Nord need to control their affiliate users, otherwise we'll be blocking more.

Example:

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https://kickass2.ch/
The popup links, Thats madness.

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https://go.nordvpn net/SHua
https://visit.nordvpn com/?offer_id=15&aff_id=7202&aff_transaction_id=1029e680e0453ee93a43f5212e314c&source=&aff_sub=kickass&url_id=533
https://nordvpn com/special/deal/?coupon=3ydeal&utm_source=aff7202&utm_medium=affiliate&utm_term=&utm_content=kickass&utm_campaign=off15

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Post by Snow » Tue Jan 23, 2018 6:23 am

Thank you for the response. Our rules forbid any form of advertising through aggressive pop-ups, we have already taken necessary means to resolve the issue asap. We will also do everything in our power to minimize any similar occurrences from happening in the future. Meanwhile what else can we do in order for you to at least temporary whitelist our URL's? Any advice would be greatly appreciated, thanks.

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Post by fanboy » Tue Jan 23, 2018 8:15 am

I won't whitelist, if there is a specific issue then name them. kickass2.ch is still abusing their popups.

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Post by Snow » Wed Jan 24, 2018 3:28 pm

We have contacted kickasstorrents to cease the pop-up abuse immediately and will notify you as soon as they stop. Meanwhile, is there any other reason why more of our URLs got blocked?

We endorse what you do and find it to be terrific; we understand the good cause and your intentions. However, adding nordvpn.com^*?utm_source$popup to your list leads to blocking a wide range of legitimate links from our partners.

We are monitoring all of our ads and preventing any form of abuse; however, the whole process after an issue is noticed takes some time. It is never our intention to annoy anyone or advertise aggressively.

We understand that /aff_c?offer_id$popup element might be abused by not only our affiliates but also other organizations, and we only ask you to provide us with some time to change our links. However, blocking nordvpn.com^*?utm_source$popup delivers us a heavy blow.

The situation, as it is now, impacts people with an actual intent of using our services to protect their security and privacy. For example, only NordVPN is affected on PC Mag’s best VPN list https://www.pcmag.com/article2/0,2817,2403388,00.asp and that is not really fair. Anyone with an ad-block active will be unable to visit our website by clicking on the link.

We would really be thankful if you could let us know if any other of our ads might have been the reason why we have appeared on your blocking list (apart from those on kickasstorrents). We will make sure to address the issue immediately.

The work that you do is really appreciated, and we ourselves provide a service with an ad-block feature included. All we ask is some clarification and time to get everything fixed on our end without delivering us direct damage

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Post by moarell » Wed Jan 24, 2018 4:58 pm

are you referring to the "SEE IT" links on the pcmag article? Because those link perfectly fine, including to nordvpn for me with ublock origin enabled.

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Post by Snow » Thu Jan 25, 2018 6:33 am

Yes, now it seems to be working. However if you click "See it" on a monthly plan here

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https://www.pcmag.com/article2/0,2817,2479241,00.asp
,webpage access is still blocked.

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Post by Snow » Fri Jan 26, 2018 2:27 pm

All NordVPN related pop-ups have been removed from kickasstorrents. Can you please now add our URL's to an exception list?

Code: Select all

nordvpn.com^*?utm_source$popup
/aff_c?offer_id$popup

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