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Acheronos
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Post by Acheronos » Wed May 16, 2018 3:31 am

In the past week or two I've noticed while visiting belloflostsouls.net that articles would show comment counts but upon opening the articles the comment sections would not load. After verifying with other users that they were still seeing comments I recently contacted Adblock to troubleshoot the issue as it was only affecting my Chrome browser with Adblock installed. While troubleshooting they had me unsubscribe from each filter one at a time to establish if any singular filter was creating the issue. There was no effect on the issue with any other filter than Easylist which when disabled allowed the comments to load, along with a number of ads on the page. This post is being made as per the instructions within their troubleshooting guide to report the issue.

For example: http://www.belloflostsouls.net/2018/05/40k-tactics-khorne-daemons-overview.html

When Easylist is enabled, the comments section does not load. When disabled the comments section will load.

Browser: Chrome Version 66.0.3359.181 (Official Build) (64-bit)
Adblock version: 3.29.3

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smed79
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Post by smed79 » Wed May 16, 2018 4:25 am

Acheronos wrote:the comment sections would not load
Disqus comments load fine here, tested Adblock Plus, AdBlock and uBo.

You could test in a clean profile.
This post is being made as per the instructions within their troubleshooting guide to report the issue.
@rhanajoy Can you reproduce the issue?
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Acheronos
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Post by Acheronos » Wed May 16, 2018 5:37 pm

Removed Adblock extention and all related files from Chrome. Reinstalled Adblock Extention with basic settings. Comments section still does not load.

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Post by smed79 » Wed May 16, 2018 7:27 pm

Test in a portable version of Google Chrome with ONLY Adblock Plus installed.
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Acheronos
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Post by Acheronos » Wed May 16, 2018 11:31 pm

As instructed installed portable version of Google Chrome with only Adblock Plus. Issue persists.

https://image.ibb.co/c15aoy/chromeportable_easylist.png

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smed79
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Post by smed79 » Wed May 16, 2018 11:43 pm

Post screenshots of the blocked items list.
Find the instructions here https://adblockplus.org/forum/viewtopic ... 10&t=43791
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Acheronos
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Post by Acheronos » Wed May 16, 2018 11:55 pm

Blocked List: https://image.ibb.co/b5zMvd/chrome_portable_blocked.png

Huh, atleast the comment section loads while looking at the blocked list, though not when it is closed.

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Post by rhanajoy » Thu May 17, 2018 7:31 pm

@smed79 The comments load fine for me with EasyList enabled in Chrome.
Rhana
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Posting on behalf of AdBlock (not ABP), when users come to us first and we have some reason to get involved with the discussion. http://help.getadblock.com

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Post by Acheronos » Mon May 21, 2018 7:13 pm

Per Rhana followed Chrome troubleshooting guide, prior to reinstalling Chrome as instructed by the last step in the guide I ran CCleaner as well as manually removed all remaining registry files associated with Chrome. Did not re-sync Chrome after the reinstall and comments continued not to load.

Per Rhana instaledl Firefox, then AdBlock for Firefox, making all AdBlock settings the same as they are in Chrome. Comments continued not to load. Additionally disabled all filters and tried them each one at a time. Comments will not load when Easylist and Easylist Lite are enabled. Comments will load with any other filter on its own or in any combination that does not include Easylist or Easylist Lite when using Firefox with Adblock.

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