I haven't seen this problem myself, but it's something to watch out for. There are several possible solutions listed in the posting and comments.Michael Horowitz in a CNET posting wrote:Bad news: Service Pack 3 for Windows XP, or one of the subsequent patches, breaks Windows Update. Not all the time, but often enough that I got burned twice.
Good news: Microsoft offers free technical support for Windows Update and that support provided a solution to my problem.
http://news.cnet.com/8301-13554_3-9999378-33.html
Fixing Windows Update in XP SP3
- The Masked Marauder
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Fixing Windows Update in XP SP3
Well, I know WU is working OK for me here since I DID receive the update that broke my Zonealarm
"Experience is something you don't get until just after you need it"