jacques-vert.co.uk

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ltomov
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jacques-vert.co.uk

Post by ltomov »

I work on eCommerce site and some customers complain to us they had problems to click on a banner when they use AdBlock.

Steps to reproduce:
1. EasyPrivacy (privacy protection) - ckecked
2. Site http://www.jacques-vert.co.uk
3. The banners on the homepage are unclickable

The response from AdBlocker:
Our apologies for the delay in getting back to you. I wish we could help you ourselves. Unfortunately, this is a filter list issue, and we don't maintain the filter lists. Can you please report this issue to the folks who maintain EasyPrivacy so that they can fix the overzealous filter that's causing it? That will help everybody who visits this site. Thanks!
intense
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Post by intense »

I'm able to click "dresses for all occasions" and another page (detail page) is then opened.
What filter lists are you using in adblock ?
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smed79
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Post by smed79 »

@ltomov test these filters

Code: Select all

@@||googletagmanager.com/gtm.js?$script,domain=jacques-vert.co.uk
@@||google-analytics.com/analytics.js$script,domain=jacques-vert.co.uk
@@||google-analytics.com/plugins/ua/ec.js$script,domain=jacques-vert.co.uk
If it works tell your dev to remove the dependency to google analytics & tagmanager.
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ltomov
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Post by ltomov »

Hello [mention]smed79[/mention] ,

After I added these filters it works like a charm.
What do you mean by removing the dependency to google analytics & tagmanager?
The problem is the client relies on google analytics & tagmanager.
Thanks
intense
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Post by intense »

ltomov wrote: Thu Sep 28, 2017 7:30 am
What do you mean by removing the dependency to google analytics & tagmanager?
It means the code should be flexibile (if those scripts are blocked for privacy reasons, the rest of the page should still have a normal behaviour, test if the script was loaded etc ) enough
ltomov
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Post by ltomov »

Yep, I see now. Thanks for the clue.
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