Historically we've just been a web analytics company, however we've recently launched a new live chat product. A lot of our customers have been complaining that the chat tool is being blocked. I'd love to figure out a solution to have a less all-encompassing block on our services so that the chat widget can load.
When a user installs GoSquared, they copy and paste our script onto their site. When the script runs, it requests the rest of the code needed to make our services work form this URL
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https://d1l6p2sc9645hc.cloudfront.net/tracker.js
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||cloudfront.net*/tracker.js
My proposed solution
Rather than blocking our script from loading, I propose that you block the domains that we post tracking data to. The only domains/subdomains we actually use for tracking data are:
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http://data.gosquared.com
http://data2.gosquared.com
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data\d*\.gosquared\.com
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||gosquared.com^$third-party
If
https://d1l6p2sc9645hc.cloudfront.net/tracker.js
was removed from the block, that would allow chat to load and you could still block our tracking data by adding a rule for the 2 domains listed above.I hope this sounds reasonable. I'd be happy to discuss any details further