vergic.com

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sanoj
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vergic.com

Post by sanoj » Wed Mar 08, 2017 8:17 am

Hi,

I work for a company called Vergic (https://www.vergic.com). Our product helps our customers engage their website visitors through text and video chat. Our customers include many large government agencies and companies, mainly in Scandinavia.

Due to

Code: Select all

/api/*/visitor?
being blocked in EasyPrivacy, our functionality doesn't work for visitors who are using that list.
Although we do track the visitors, it is only used to anonymously maintaining the user session between page loads and relating current visit to previous visits. No personal information is stored, and tracking information is neither shared with our customers nor used for any marketing.

Example:

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https://www.klarna.com/se/kundservice
- Without EasyPrivacy enabled, buttons "Starta chatt" and one with a phone number are visible.
- With EasyPrivacy enabled, neither button is shown and visitor is unable to ask for chat.

If possible, please whitelist the following domains:
psplugin.com
psplugin.net
vergic.com
Please let me know if I can provide any further information to help make our case.

Thank you.

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