bounceexchange.com

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steve_bx
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bounceexchange.com

Post by steve_bx »

Source of issue

Code: Select all

||bounceexchange.com^$third-party
is blocking our tag which serves content native to our clients websites, not adverts.

URL(s) where the issue occurs

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http://www.loft.com/
https://www.bouncex.com/
http://www.lufthansa.com/online/portal/lh/us/homepage
and many more

Describe the issue

Dynamic site content not loading at all because our tag is being blocked

Screenshot(s)

http://i.imgur.com/5ANjQ7O.png

Notes
BounceX client's, both eCommerce and Publishers, in serving messages that are native to their website. For example, we natively serve an eCommerce website's free shipping threshold depending on user's add-to-cart behavior, or the value of subscribing to a publisher's email list in order to receive exclusive articles. Point being, we are an extension of the website's native functionality and work directly with eCommerce and Publisher businesses to do so. Please let us know how to best proceed.
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fanboy
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Joined: Wed Sep 05, 2007 8:17 pm

Post by fanboy »

From:

Code: Select all

https://www.bouncex.com/
"Behavioral Ads
High Impact Programmatic Advertisements"
I see no reason to remove it
steve_bx
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Post by steve_bx »

Our technology only creates the frames for the high impact programmatic advertisements to be filled. The actual bid request as well as the graphic itself comes through traditional ad SSP's such as Index Exchange and creatives served through Sizmek, which your EasyList has already accounted for. There are zero instances where an advertisement is shown to a visitor when Adblock of any sort is installed. In fact, last November when we discovered an issue with Taboola's API where images were not being blocked by Adblock, we reported it through Manuel Caballero at AdBlock Plus and he reached out to you guys directly to report this so that we abide by Adblock rules.

The only thing that the EasyList is now blocking are native messaging units for our eCommerce and Publishers given that no ads were being displayed prior to this change being implemented. We have made it a company policy to abide by all of the rules that the Adblock companies and Easylist has set forth so that a situation like this could be avoided.

We are happy to share a sandbox environment as some live client examples to show all of the above if that would help the process to get bounceexchange.com removed from EasyList. Let me know if this would be helpful.
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fanboy
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Post by fanboy »

Sure give me a login/working example on whats broken, and we'll look at it.
steve_bx
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Post by steve_bx »

I have sent you an email using the messaging boards system with private access to five examples. Let me know how to best proceed from here.
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fanboy
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Post by fanboy »

Fixed, just force an update.
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